Privacy Policy

1. Who we are

EURONET is a manufacturer and distributor of branded solar energy, IoT, and power solutions, headquartered in Dubai, United Arab Emirates, with offices serving partners across the Middle East, Africa, and South Asia. This website is intended for business and distributor enquiries and is not directed at children.

For any question about this policy or your personal information, contact us at contact@euronet.co.

2. Information we collect

We only collect information that helps us respond to and serve you:

• Information you give us — your name, company, email address, phone number, country, and the contents of any message you submit through our contact forms, distributor enquiries, or WhatsApp and email correspondence.
• Technical information — standard data your browser sends when you visit, such as IP address, device and browser type, and the pages you view. This is used in aggregate to keep the site secure and to understand how it is used.
• Cookies — small files used to make the site work and to measure traffic. See “Cookies” below.

We do not sell products directly through this website, and we do not collect payment card details on this site.

3. How we use your information

• To respond to your enquiries and distributor applications;
• To provide sales, technical, and after-sales support;
• To send you information about our products and services where you have asked us to or where we have a legitimate business interest in doing so;
• To operate, secure, and improve our website;
• To comply with our legal and regulatory obligations.

4. Legal basis

We process personal information on the basis of your consent, our legitimate interest in operating and growing our business, and where necessary to comply with applicable law. You may withdraw consent at any time by contacting us.

5. Sharing your information

We do not sell or rent your personal information. We may share it only with:

• Trusted service providers who help us operate our website and business (for example, hosting and email providers), under confidentiality obligations;
• Members of the EURONET group and our authorised regional partners, where relevant to your enquiry;
• Authorities or regulators where we are required to do so by law.

As we operate internationally, your information may be processed in countries outside your own. Where this happens, we take reasonable steps to ensure it remains protected in line with this policy.

6. Data retention

We keep personal information only for as long as needed for the purposes described above, to maintain our business relationship with you, and to meet our legal obligations, after which it is securely deleted or anonymised.

7. Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to certain processing, or ask us to stop sending you marketing communications. To exercise any of these rights, email contact@euronet.co.

9. Cookies

Our website uses cookies that are necessary for it to function and, where enabled, analytics cookies that help us understand how visitors use the site. You can control or disable cookies through your browser settings; some features may not work correctly if you do.

10. Third-party links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date.

12. Contact us

Euronet World General Trading LLC
Shop No. 2 & 3, Al Shams Building, 21a Street, Deira, Dubai, United Arab Emirates
Email: contact@euronet.co